Boeing Commercial Airplanes Customer Support & Services Leader to Retire

Lou Mancini, who has served as the leader for Boeing’s commercial airplane customer support and after-market products and services, will retire from the company after 12 years of service. Stan Deal has been appointed to succeed him.

Commercial Aviation Services (CAS) provides customer support for more than 12,000 Boeing airplanes and consists of five services businesses. More than 11,000 worldwide employees provide a wide range of services, including material management solutions, airplane conversions, upgrades and repairs, flight navigation and operational systems and training solutions. These capabilities are part of a comprehensive portfolio of services, support and solutions collectively known as the Boeing Edge.

“Lou Mancini’s leadership has been instrumental in helping us evolve a services business for the 21st century, from digital aviation to the Boeing Edge,” said Boeing Commercial Airplanes President and CEO Ray Conner. “The insights he gained from his years of management experience at United Airlines as a Boeing customer were invaluable in helping us better serve the marketplace. His drive to inspire the team and meet customers’ expectations is unmatched, and in this industry, there’s no higher praise.”

 

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