Gulfstream has added significant focus on service and support by growing their facilities in two locations. The company officially expanded its maintenance, repair and overhaul (MRO) operations at Wisconsin’s Appleton International Airport with the opening of a newly built aircraft maintenance facility. The facility has been operational since Aug. 10.
The 190,000 square-foot/17,652-square-meter building, northeast of the airport terminal, cost about $40 million to build. The expansion to the Appleton service center includes 101,853 sq ft/9,462 sq m of hangar space, which will accommodate 12 Gulfstream G650ER or G650 aircraft. In addition to offices, back shops and general support space, the expansion adds a new sales and design center and increased customer access to Gulfstream’s design portfolio. The project, announced in February 2018, has resulted in nearly 100 new jobs at Gulfstream Appleton, with the potential for more in the next few years.
“This beautiful facility represents the most significant expansion we’ve had in the 20 years we’ve been here. It is a tremendous asset to our site and the community,” says Derek Zimmerman, president, Gulfstream Customer Support. “It will help us enhance the reliability of our growing fleet, support more customers and elevate their experience, continue to maintain a high level of safety and provide a world-class workplace for our employees.
Gulfstream Appleton’s service center and large-cabin completions facility spread over approximately 500,000 sq ft/46,452 sq m. and offers major inspections, structural modifications, major avionics installations and safety upgrades. In 2018, Gulfstream says their Appleton facility had nearly 500 aircraft visits.
About a month later, on September 13, Gulfstream opened its new maintenance, repair and overhaul (MRO) facility at their headquarters in Savannah. The company has dubbed it the Gulfstream East Campus.
Gulfstream says the 202,000-square-foot/18,766-square-meter building located on the east side of Savannah/Hilton Head International Airport was built with an investment of more than $55 million and gives Gulfstream more than 1 million sq ft/92,903 sq m of dedicated MRO hangar, office and back shop space in Savannah. This expansion will result in approximately 200 customer support-related jobs over several years, some of which will be filled by graduates of Savannah Technical College’s Aviation Technology Division.
“This is a great day for our customers as well as Savannah, Chatham County and Gulfstream,” said Mark Burns, president, Gulfstream at the ribbon cutting ceremony. “We are very excited about this expansion, which follows the recent entry into service of our two all-new aircraft, the Gulfstream G500 and Gulfstream G600. To help ensure those aircraft and the rest of our growing fleet continue to have the best service and support in the industry, we built and staffed this fabulous facility.”
Gulfstream also has a service center opening scheduled for late 2019 or early 2020 in Van Nuys, Calif.
“By growing the number of maintenance facilities and combining them with our fleet of rapid-response vehicles and Gulfstream Field and Airborne Support Teams technicians, we’re offering our customers more service and support options, more accessibility and more flexibility,” Burns says.