Massachusetts-based thermal spray and laser cladding services provider Hayden Corporation is augmenting customer offerings in advance of the company’s 100-year anniversary in 2019.
Hayden will segue into the new year by implementing a new job tracking system, advantageous to customers in all sectors, while also renewing its National Aerospace and Defense Contractors Accreditation Program (NADCAP) certification and adding grinding to its Federal Aviation Administration-approved (FAA) offerings for customers in the aerospace industry.
The new job tracking system, to be implemented in the early months of 2019, will fully automate the request-for-quote (RFQ) process. All order-handling entries will then be automated through the Hayden Corp. website (www.HaydenCorp.com). Ultimately, this simplified RFQ process will mean faster response time, and overall faster job completion, from quote request to completion.
“Turnaround time is incredibly important to our customers. In many cases, their productivity and profitability depends on it,” said Daniel Hayden, president. “We pride ourselves on being an advantageous strategic partner for coatings services, and automating more of our processes will only make us more efficient.”
Hayden Corp. is in the process of finalizing its NADCAP recertification for the following special services: AMS2437 (plasma spray) and AMS2447 (high-velocity oxy-fuel). In addition, the company has been granted approval to provide grinding as part of its laser cladding services offered as an FAA-approved repair station.