ifrSKEYES announced that it has become an Airbus Customer Services subsidiary as of July 2014.
Following this change, Airbus has appointed Jean-Pierre Gillet as the new president and managing director of its subsidiary. On 1st October 2014, Gillet takes over from Patrick Mathieu who takes other responsibilities within Airbus.
Jean-Pierre Gillet has robust customer experience coming from Airbus Customer Services. He was in charge of the Business Information Management unit within Customer Services. As part of his activities, he recently developed the “Airbus Smarter Fleet” offer in partnership with IBM. “Smarter Fleet” provides an open modular and flexible platform and set of applications integrating new services around aircraft and fleet maintenance and operations.
Jean-Pierre Gillet’s key role will focus on developing and implementing Airbus’ strategy for the e-solution business, ensuring ifrSKEYES operational performance with greater customer proximity in synergy with Airbus.
Welcoming his new challenge, Mr Gillet comments: “ifrSKEYES has a recognized position on the market, and has created strong relationship with its customers. It is my goal and first priority to ensure our customer satisfaction with the present product portfolio and work together to prepare the necessary evolution to face the future challenges”.
With a new CEO, ifrSKEYES will continue to adapt its way of working to better support its customers with quality products and services and to meet new market challenges.