Global service spectrum for commercial, VIP and Special Mission aircraft
The Lufthansa Technik Group, with more than 35 technical maintenance organizations, is the world’s leading provider of technical services for the aviation industry and covers the entire process chain of the MRO (maintenance, repair & overhaul) business. Lufthansa Technik’s range of products and services encompasses the entire service spectrum for commercial as well as VIP/Special Mission aircraft, engines, components and landing gear in the fields of digital fleet management, maintenance, repair, overhaul, modification, fitting out and conversion, along with the manufacture of innovative cabin products. More than 25,000 employees serve the internationally certified maintenance, production and development company. With a turnover exceeding 5 billion euros in 2016, the company now has more than 800 customers. In total, Lufthansa Technik currently supports more than 4,100 aircraft worldwide.
Lufthansa Technik has been an independent joint stock company within the Lufthansa Group since 1995, and established a network of holdings and partnerships around the globe. Today, subsidiaries and holdings in Europe, the USA and Asia all belong to the Lufthansa Technik Group’s global network. Furthermore, the company is represented at more than 60 line maintenance sites, supporting its customers in their daily flight operations on-site. The technical service portfolio includes maintenance and support for the largest and most modern airliners such as the Airbus A320/A320neo family, A330/340, A350, A380, Boeing 737 CL/NG, 737 MAX, 747, 777 and 787 as well as total support for smaller regional airliners.
Hamburg is with more than 7,000 employees the biggest site of the Lufthansa Technik Group. It is the group’s official base, competence center and controlling headquarters and also hosting production facilities for engine, component and landing gear services. At the VIP Completion Center private, government and special mission aircraft receive individual interior conversions and maintenance services. The product division OEI (Original Equipment Innovation) develops high-tech products contributing to increased on-board comfort such as floor path marking systems, VIP seats or inflight-entertainment solution.
The commitment to research and development has been expanded massively in recent years. The latest technologies and numerous innovative repair procedures, developed in-house, are deployed here. Examples are new repair procedures for composite materials and the complete digitalization of work processes. In order to coordinate group-wide innovation activities a central innovation management has been established.
Digitalization is in the focus of Lufthansa Technik to create new business and to meet the challenges of the future MRO market. The company grasped this trend very early and is now continuing its consistent progress on multiple levels in the digitalization of processes. One of the core products in this area is AVIATAR, an open, neutral and modular digital platform. In a web-based environment AVIATAR serves as an integrating hub for apps providing digital fleet solutions for the aviation industry, with a focus on the technical and operational side of airline. AVIATAR not only allows the safe storage of airlines’ operational data, but the data can be used for predictive maintenance solutions, condition monitoring and fault analytics. In addition, operators and other players in the aviation industry are digitally enabled by AVIATAR to collaborate for the optimization of airline operations, reduced consequential costs and safer as well as more reliable fleet management.