Pattonair has launched the first version of its online customer portal called Vision Portal.
Pattonair says the Vision Portal is a new and innovative service for their global client base, providing them with a web-based tool for instantly checking global stock availability and requesting quotations.
Many of Pattonair’s clients have been issued with unique usernames and passwords giving them access into the online portal via a secure website login. A Portal support team has also been set up should any clients have any queries or questions.
Pattonair announced that anyone may register for an account or may utilize the portal as an anonymous user by visiting https://vision.pattonair.com
“The Portal is a further example of Pattonair’s mission to continually provide excellent customer service of the highest standard. We plan to upgrade capabilities and content on the Portal to meet with new customer requirements and to enhance the overall customer experience. Pattonair is always developing ways to provide our clients with user-friendly, time saving solutions,” Wayne Hollinshead, Pattonair’s CEO, commented.
Chris Kemp, Windows application manager, has led the development of Vision Portal and added: “We have been using the Portal to support certain customer since April 2012 and are pleased that we are now opening it up to a wider audience with an expanding suite of functions. 2013 promises to be an exciting year for the portal as we look to continually grow the features we offer.”
The next major development of the Vision Portal is planned for Winter 2013 and will contain increased functionality enabling Pattonair’s clients to place orders online and fully manage their accounts via the Portal subject to account type.
Pattonair will provide regular updates advising new functionality and will also engage with their customers to capture user feedback as part of the continuous development of their e-commerce program.