Rhissa Named Head of Pratt & Whitney Customer Service Center Europe at MTU Maintenance Berlin-Brandenburg

Pratt & Whitney announced that Ismael Rhissa has been appointed General Manager of the Pratt & Whitney Customer Service Centre (CSC), located in Berlin-Brandenburg, Germany, effective in July. He takes over this role from Carsten Behrens.

“Ismael has been a key part of the success of our aftermarket services. We are pleased that he has accepted this position and look forward to him bringing his extensive experience to continue growing our business and supporting our clients,” says Satheeshkumar Kumarasingam, vice president of customer service at Pratt & Whitney.

Ismael joined Pratt & Whitney more than seven years ago in strategic planning and business development. In 2015, he took on the role of director of aftermarket services for Europe, Middle East and Africa. He holds a Master’s degree in Business Administration and a post-graduate degree in Finance and Treasury. In his new position, he will join the MTU Maintenance site of Berlin-Brandenburg.

CSC is a 50-50 joint venture of MTU Maintenance Berlin-Brandenburg and Pratt & Whitney Canada. It engages in marketing and sales activities for several Pratt & Whitney engines, providing service and support for customers in Europe, Africa and the Middle East.