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embraer landing gear251Duncan Aviation has acquired the capabilities to completely overhaul and repair landing gear for both commercial and business Embraer aircraft at its Lincoln, Nebraska, facility. With the necessary technical data, maintenance manuals and aircraft landing gear parts, Duncan Aviation’s Accessories Services has received and successfully overhauled its first set of ERJ-145 landing gear.

Duncan Aviation has been completing landing gear inspections and overhauls on the most popular business aviation make/model landing gear for 30 years. According to Tony Curtis, Duncan Aviation’s accessories team leader, there were no surprises with the Embraer landing gear. 

“Landing gear all perform the same basic function and have similar features and load capacities appropriate for the aircraft,” Curtis said. “The only difference was learning the uniqueness of the Embraer gear.”

In August 2013, Duncan Aviation more than doubled its Accessories shop area at its Lincoln, Nebraska, location, gaining approximately 6,300 square feet of service area, doubling its work benches and adding new tooling and in-house capabilities, including an overhead crane and a new paint booth with curing room.

Curtis said his team is trained, experienced and excited to receive more Embraer landing gear work. “We have the proper tooling and access to parts and repair processes. We’re ready to provide our landing gear services to Embraer customers.”

Lion Group and CFM International have signed a comprehensive Material Support Agreement for the airline’s substantial CFM fleet, as well as a consultancy agreement to support its planned engine maintenance and overhaul center in Indonesia. The long-term, multi-billion dollar agreement will cover nearly 1,000 CFM engines, which Lion Air currently has in service or on order.

Lion Group been a CFM customer since 2000 and has taken delivery of more than 100 CFM56-7B-powered Boeing 737 aircraft. In February, Lion placed a $1.2 billion order for CFM56-5B engine to power 60 firm Airbus A320ceo (current engine option) aircraft.

The agreement provides for the comprehensive repair and replacement of life-limited and non-life-limited parts for the CFM engines in the airline’s fleet, as well as providing Lion Air with technical data for component repairs and engine overhaul to assist their operations.

“We are pleased to further develop our long-standing relationship with CFM,” said Rusdi Kirana, Lion Air CEO. “Our new maintenance facility, scheduled to become operational in 2016, will represent a huge step in no only bringing advanced maintenance technology to the Indonesia, but also to developing highly-qualified maintenance personnel As we embark on this new path to be self-sufficient with our engine maintenance, it is good to know that we have a great partner to help us along the journey.”

“There is a great synergy in this agreement and we are proud to support Lion Air as it launches the next chapter in its impressive history,” said Chris Drewer, regional vice president of Sales for CFM International.

UK-based strategic marketing and PR consultancy, Inter Relations & Company (IRC), announced their plans to expand into the North American market. With a particular focus on the aviation industry, IRC is establishing a new base in Miami, Fla.

“We are working with an increasing number of international clients, particularly in the U. S., “Jane Goring, Managing Partner, comments. “Aviation businesses recognize the global perspective and sector expertise that we bring and, due to this clear need in the market, we have decided to set up a satellite operation in the aviation hub of Miami. We are currently talking to new and existing clients about our range of services and how we can benefit the marketing objectives for their businesses world-wide.”

Ms. Goring continues, “By having a senior member of staff based full-time in the U. S., we can offer a more personal and comprehensive service to our U. S. clients. Miami also is ideally located for the Caribbean, LATAM and South American regions where we hope to expand. We have fluent Spanish and French speakers within the organization. Working in the same time zone, increased face-to-face meetings and representation at events are just a few of the immediate benefits. Plus there will of course be full integration with the larger IRC team at UK head office delivering global value.”

Jennie Tewson, senior account manager (North America) adds, “We work across the full spectrum of marketing disciplines and offer our clients, large and small, a tailor-made service. We have a proven track record in the aviation sector with comprehensive in-house resources and a strong network of contacts developed over many years. Utilising this and our wealth of marketing experience, we work with our clients to improve their brand awareness and perception of their services, ultimately increasing sales.”

One of the key differentiators for Inter Relations & Company is the global visibility that they can bring for U. S. businesses, particularly within the European and Asian media, industry conferences, and all trade events. “We take the time to listen to our clients’ needs and understand what is special about their business, so that the right integrated marketing program can be developed. We believe that this personal and hands on approach, mixed with flair and innovative thinking, is what makes us stand out and keeps our clients loyal to us,” concludes Jennie. For more information visit www.inter-relations.co.uk or contact:
Jane Goring, Managing Partner at jane@inter-relations.co.uk or Jennie Tewson, Senior Account Director, North America at jennie@inter-relations.co.uk.

Web Manuals and AviationManuals175Web Manuals Inc. and AviationManuals are launching a strategic partnership to offer solutions to streamline the development and management of flight operations documentation.

AviationManuals will integrate Web Manuals’ document editing application into its existing SMS software platform to provide expanded functionality to existing and new customers.

The Web Manuals application, with more than 4,000 users, provides the tools for end-to-end compliance management by business jet operators, airlines, maintenance and repair organizations, airports, and ground handling agents. The application enables the authoring, publishing, distribution and control of the entire manuals library–all in an easy-to-use tool, saving time and manpower while improving quality.

“This partnership offers significant benefits to flight departments who value quality operations manuals, but have other priorities competing for their time and attention,” Mark Baier, president of AviationManuals, says. “We are excited to offer Web Manuals’ easy-to-use application because it will provide enhanced functionality to our worldwide customer base.”

Martin Lidgard, CEO and co-founder of Web Manuals, adds: “AviationManuals is trusted and relied upon by business aviation companies across the US, making it the perfect partner for Web Manuals. Together, we will help business jet operators achieve major efficiencies in document management, regulatory compliance and operational agility. By eliminating paperwork, we will help the customers of AviationManuals focus on their greatest priority – running a smooth and safe operation.”

Web Manuals Inc. is the new U. S. subsidiary of Web Manuals Sweden AB, which specializes in the development of operational knowledge management solutions for the aviation industry, including the digitizing of manuals to simplify controlled publication, revision and distribution. Web Manuals Sweden AB works with selected international partners to deliver a global offering and has a rapidly growing client base in the US, Europe and the Middle East.

Honeywell’s MyGDC app has undergone a major update to bring new services from Honeywell’s Global Data Center (GDC) to business aviation pilots, while continuing to provide worldwide flight planning for users. MyGDC is optimized for iOS 8 and added new updates.

The company Version also released version 4.0 of the Direct Access app to provide business aircraft pilots and flight departments with easy access to their customer support. The update improves the user interface and site navigation. The Direct Access app now automatically saves and displays form information about aircraft on ground (AOG), allowing users to quickly edit data the next time an AOG situation occurs. Information for customer service managers assigned to channel partners was also added to support Honeywell’s authorized service centers.

The app was first launched in 2013 to give business aviation customers direct access to Honeywell tech, business, parts and sales support; the closest dealers and service centers; the AOG desk; and other valuable resources. The app can be downloaded for free at the Apple iTunes and Google Play stores.

Honeywell Aerospace released two new mobile applications, Pilot Gateway and My-Maintainer, and updates to MyGDC and Direct Access to enhance efficiency for pilots, maintainers and operators.

Honeywell says whether it’s a pilot who needs the latest avionics manual, maintenance personnel who will benefit from instant parts information or an operator who needs flight planning services, they are placing even more emphasis on the customer experience and support throughout all phases of a flight.

“People are accustomed to having information at their fingertips through wireless personal electronic devices, and this is no different whether they are on the ground or in the air,” said Michael Edmonds, vice president of Marketing and Product Management, Honeywell Aerospace. “Honeywell develops and offers innovative services to ensure anyone involved in flying has easy access to the information they need, when they need it, to enhance efficiency and safety.”

The newly launched Pilot Gateway website and mobile app is designed by pilots for pilots to provide easy access to Honeywell training materials, manuals, videos and other resources. Pilots can select the make and model of an aircraft to access Honeywell-related information for the specific platform they operate. Users will also be able to quickly submit questions and feedback to the flight technical services team and aerospace technical support.

Honeywell engaged members of its Global Customer Committee to provide pilot input, testing and validation throughout the development process to ensure the optimal user experience. Pilots serving on the Global Customer Committee working group have shaped the interface, organization and content selection process to ensure the new app meets operators’ needs. The intuitive app can be used on iOS and Android devices and can be downloaded for free at the Apple iTunes and Google Play stores.

The new My-Maintainer mobile app will allow maintenance personnel to wirelessly access information at the gate and perform fault analysis from data stored on the aircraft through Honeywell’s Data LAN Management Unit Wireless (DLMU-w) system. The app provides personnel with mobility and increased usability for remote maintenance, and ensures that only approved and certified devices can use the app in conjunction with the DLMU-w. It will also log fault history and allow users to compare similar faults for ease of troubleshooting.

Honeywell says My-Maintainer improves maintenance cycles and cuts downtime to make work easier for the maintainer and reduce cost for operators. The first release of My-Maintainer will be available for iOS devices in the first quarter of 2015 and will support all existing Primus Epic-based platforms. Further releases are aimed at providing a complete and secure remote maintenance experience for operators replacing their current Remote Terminal wired laptops.

AirbusHelicopters251Airbus Helicopters is working alongside operators of its EC225 and EC725 aircraft to implement the final step of its proven solution: the retrofit of the worldwide EC225/EC725 fleet with the redesigned bevel gear vertical shaft, which was certified in April of this year.

Since the previous safety measures were put in place in July 2013, the oil & gas fleet has progressivelyreturnedtofullserviceandhassuccessfullyflownmorethan80,000 hours. With the introduction of the new shaft, the previous safety measures and corresponding maintenance actions are no longer necessary.

The retrofit involves 260 helicopters and will span approximately 18 months in order to safely and efficiently equip all in-service helicopters with the redesigned shaft. A dedicated industrial organization has been set up to minimize the impact on customers. Some 50 aircraft are flying with the redesigned shaft and have accumulated more than 5,000 hours.

“Airbus Helicopters is dedicated to ensuring the safe and high-performing operations of our customers,” said Marie-Agnes Veve, head of the Super Puma and EC225/EC725 programs at Airbus Helicopters. “Our skilled teams are fully mobilized and working closely with them around the world to carry out the retrofits of their EC225s/EC725s in the most efficient manner possible.”

The retrofit is carried out by module or main gear box exchange either during standard maintenance activity or proactively as organized with customers.

In addition, all new EC225/EC725 helicopters are delivered with the redesigned shaft installed.

The EC225/725 is an 11-ton-class rotorcraft and the latest evolution in Airbus Helicopters’ Super Puma family. With more than 375,000 flight hours logged in worldwide service to date, it is deployed in duties ranging from offshore transportation and cargo airlift to search and rescue (SAR), parapublic operations and military missions. More than 200 EC225/725s have been delivered to 35 operators.

For more information, please visit the EC225 Knowledge Center at www.ec225news.com.

NORDAM Photorev251NORDAM announced they will design, engineer, develop and manufacture the inlet, nacelle and thrust reverser – and provide propulsion system build‐up – for Pratt & Whitney Canada’s new PurePower PW814GA and PW815GA engines to be used on the Gulfstream G500 & G600 aircraft. Announced on October 14, in Savannah, Georgia, these will be the latest generation aircraft from Gulfstream.

“This business‐jet size product is also the largest IPPS (integrated powerplant system) and thrust reverser NORDAM has ever built, and we are proud that Pratt & Whitney Canada trusted our technological capability to build a product that will serve two aircraft platforms over an expected period of more than 25 years,” said Meredith Siegfried, NORDAM CEO.

“After four years in development, we’re delighted to announce this opportunity to support our long‐time customer Pratt & Whitney Canada,” Siegfried added. “This integrated powerplant system has the potential to span across other large‐cabin, long range business jets, a market that’s proven its economic resilience and has a promising outlook for future growth. When the program is in full production, we will have added approximately 300 new jobs to Tulsa.”

The suite of features that NORDAM brings to these P&WC powerplants includes an all‐composite asymmetrical pivot door thrust reverser; cowl doors constructed using automated fiber‐placement (AFP); a one‐piece, composite, double‐degree‐of‐ freedom acoustic inlet‐barrel liner (a first for NORDAM); and use of AFP “out of autoclave” vacuum‐bag cured material. The result is th, which maximizes fuel efficiency.

Slow Growth and Mounting Challenges

EUMRO251The European MRO market is a mature sector, with great technical expertise but with relatively high costs and slow growth rates. It is home to some of the most successful airline, independent and manufacturer-based maintenance, repair and overhaul facilities, which are especially well-versed in the support of aircraft engines and complex components.

Within the approximately $61 billion global MRO market, Western and Eastern Europe accounted for about $16 billion, or 26 percent in 2013, says David Stewart, global managing director for aerospace with ICF International.

The Western European MRO market hit about $12 billion in 2013 and is expected to grow to about $13 billion—a one percent compound annual growth rate (CAGR)—over the decade through 2023, Stewart estimates. Eastern European MRO is expected to grow from a much smaller base, about $630 million in 2013, to about $880 million in 2023, or about 3.3 percent CAGR, he says.

Stewart expects that Europe will show strongest growth in the 2013-2023 period in modifications and upgrades (about 2.5 percent a year). He pegs growth in the European airframe business at about 1 percent per year over the same period.

Last year ((2013)) was a good year for airline MROs, Stewart says. Original equipment manufacturers (OEMs) also enjoyed growth in the period. European engine OEMs—including companies such as Rolls-Royce, MTU, Snecma Services and General Electric (GE) in the UK—add to the region’s maintenance strength. OEMs are well-positioned in the engine and component markets, especially on the newer platforms, where they have better control of the parts and knowledge of the technologies, Stewart says. This contrasts with airframe maintenance, which is handled more frequently by the airlines and independent MROs, he says.

Yet growth will be a challenge—especially for independents—in the years ahead. “We see the business in Europe as rather flat and under a constant or even growing [cost] pressure, which results in price wars and payment issues,” says Sébastien Weber, vice president of marketing, product support & development for Air France Industries KLM Engineering & Maintenance (AFI KLM E&M). “Chasing bright spots only in Europe is virtually impossible,[so] most of the large European MROs have a global footprint.”

Because big airlines like Lufthansa, Air France-KLM, British Airways and Iberia effectively keep their maintenance work in-house, the number of available contracts may not be so high as in other regions of the world, Stewart says. So there is strong competition for every opportunity. One of the sizable contracts coming up for renewal in 2015 is easyJet, Stewart says.


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By Jason Dickstein

In “The Tempest,” Shakespeare wrote “Misery acquaints a man with strange bedfellows.” This was the inspiration for the nineteenth century comment from Charles Dudley Warner that “Politics makes strange bedfellows.”

And what stranger bedfellows could you find in the twenty-first century than the United States and Iran. Yet these two nations have set aside (some of) their differences in order to permit the sale of aircraft parts from the United States to Iran.

With skirmishes between our maritime vessels, disagreement over the Gaza Strip, and differences of opinion concerning nuclear material, it might seem unlikely for the two nations to set aside their differences and permit trade – especially in an area as strategically sensitive as aerospace – yet that is exactly what is happening right now.
In an agreement signed late last year, Iran and the United States agreed that sanctions would be relaxed with respect to certain trade in civil aircraft parts. The Agreement between the United States and Iran provides that the U.S. would license (i) the supply and installation in Iran of spare parts for safety of flight for Iranian civil aviation and associated services and (ii) safety related inspections and repairs in Iran as well as associated services. Licenses applications will be reviewed on a case-by-case basis, though, and there is no guarantee that a license will be issued in any case. Nonetheless, following this agreement, Iran’s Civil Aviation Organization head Alireza Jahangirian asked the Iranian National Development Fund to release $400 million to purchase aircraft parts from the West.

Aircraft parts exports from the United States still require licenses from the Treasury Department’s Office of Foreign Asset Control (OFAC). Treasury issued guidance on its Iran Licensing Policy that clarified that “license applications will also be evaluated in light of the Iran-Iraq Arms Non-Proliferation Act and any other relevant statutes, as appropriate.

The first iteration of this agreement was short-lived (it was scheduled to expire June 20) but it has already been extended once, through November 24.

OFAC published guidance explaining that the U.S. Government will permit financial institutions to facilitate financial transactions relating to the covered aircraft parts transaction.” In other words, U.S. sellers will also be able to get paid. One important caveat is that these payments will only be authorized if the activities are initiated and completed entirely within the period covered by the agreement (the period beginning on January 20, 2014, and ending November 24, 2014).


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