Ramco Systems says its three-day user meet for its aviation customers—RUM ‘13 (Ramco User Meet) turned out to be a great success and covered topics including best practices to hands-on experience, technology trends and operational excellence.
The user meet was held April 3, at The Meritage Resort, Napa Valley, California, USA and included a reception dinner at the Castello Di Amorosa on the first day.
The second day P. R. Venketrama Raja, vice chairman & managing director, Ramco Systems, and Virender Aggarwal, CEO, Ramco Systems presented the product roadmap, and the company’s focus on building Mobility, Usability, Social, In-Memory and Context-aware features in the software. This was followed by Ramco customers—Columbia Helicopters, Petroleum Helicopters and Ornge sharing their experience using Ramco’s solution. Ramco also unveiled WorkSpaces. The day ended with the formation of Customer Advisory Board (CAB), which saw representatives from Airline, Heli-operator and MRO segments engage in a panel discussion that set the charter for CAB. The third day was a forum for partners, OEMs and customers to share their insights on the industry and the trends they witness. Republic Airways Holdings (RAH) shared a case study on how it manages multi-company financial operations and consolidation using Ramco’s solution. The event focused on combining networking with power-packed sessions that got the audience to unwind and share experience with one another.
“It is exhilarating to meet users and understand how they have benefited from our solution. RUM ’13 was a great platform for both users and us to network and have a healthy exchange of ideas and draw up the product roadmap for the year ahead,” says Raja.