By issuing a “Request for Proposal” in 2008, South African Airways (SAA) was screening the market for an MRO software system and was searching for a community product that would quickly respond to industry changes and challenges and equip SAA with a future-proof software solution. Once the decision for AMOS was taken by SAA, subject to later confirmation, Swiss-AS and SAA performed a proof of concept project in 2010 which allowed both sides to combine the airline’s requirements with AMOS’ capabilities. Numerous opportunities for future improvements were identified and a set of customisations, mainly related to Production Planning & Control, were defined. These enhancements will not only add a sustainable competitive edge to SAA’s maintenance organisation but will also strengthen the position of AMOS as an industry-leading MRO system.At the start of the nineties, AMOS was sold for the first time to an airline outside the SWISS corporate group (formerly Crossair). The Swiss software quickly evolved into a proven and mature MRO system – in 1992, AMOS managed only two clients with 50 aircraft, and now, 20 years later, 100 customers with more than 2,500 licensed aircraft rely on AMOS. None of them has ever replaced AMOS by another system (except for mergers or bankruptcy). “South African Airways is the key player in African aviation and it is a privilege for Swiss-AS to announce this high profile deal. Swiss-AS is also very happy to welcome South African Airways as its 100th customer in our company history,” says Ronald Schaeuffele, CEO of Swiss-AS. Approx. 1,700 users at SAA and SAA Technical will work with AMOS after the Go-Live, which is expected to happen in about 18 months.