Shannon, located at Shannon Airport (EINN), announced the complete renovation of its FBO. The update to the FBO, includes a renovated VIP departures lounge as well as all new crew and operations offices.
“Our focus is always firmly on our customer, and leaving them with a memorable experience on the ground,” said Derek Collins, general manager, Universal Aviation Ireland – Shannon. “We have listened carefully to our clients’ feedback, and we’re proud that we have enhanced our FBO with the features and amenities they requested.”
Traffic at the FBO (which has been open since May 2003), continues to grow, and Universal Aviation has worked closely with Shannon Airport to promote the airport’s value-added services, such as United States Customs & Border Protection pre-clearance. According to Neil Pakey, Chief Executive Officer, Shannon Airport, Shannon’s U.S. pre-clearance facility is the only one of its type in either Europe or the Gulf region and offers business jet operators the opportunity to pre-clear Customs & Immigration to the U.S., and proceed directly to their destination within the U.S.
“Universal Aviation is a key partner in the development of our Centre of Excellence for Business Aviation,” said Pakey. “Universal’s new lounge is a high-quality and timely addition to the services available at the airport, and we credit Universal Aviation for investing in this way. We look forward to continuing to work successfully with Universal Aviation in the years to come as we jointly develop more business aviation activity at Shannon.”
“Shannon is known for being an excellent tech stop, but it is also an increasingly popular destination,” said Sean Raftery, Managing Director Universal Aviation UK and Ireland. “This renovation is just the latest in our ongoing commitment and investment to enhancing our clients’ experience at strategically important locations throughout Europe and the world – whether through full ground handling facilities or highly customized supervisory services.”
Universal Aviation is the ground support division of Universal Weather and Aviation, Inc. Universal Aviation has more than 40 locations in 20 countries, including 11 in Europe.